When should you file a complaint?
If you believe the school has violated federal or state requirements related to special education, you may file a complaint with the Texas Education Agency. You may choose to request mediation or file a due process hearing through the Texas Education Agency to resolve your disupte with the school .
How to file a complaint?
In order for the TEA to conduct an investigation, your complaint must be written and signed. It must state the violations you believe have occurred and state the facts on which your complaint is based. A complaint form is available in English and Spanish for your use. You do not have to use this form to file a complaint; however, all complaints must be written and signed.
In addition, whether you use the complaint form or write your own letter, you are required by law to send a copy of your complaint to the school district. A checklist has been developed to ensure you submit all required information in order for the Division of IDEA Coordination to investigate your special education complaint.
Where should you send your complaint?
Complaints should mailed or faxed:
Texas Education Agency
Division of IDEA Coordination
1701 North Congress Avenue
Austin, Texas 78701-1494
Fax (512) 463-9560
View the Frequently Asked Questions about Complaint Resolution Process
What happens after you send your special education complaint? See Complaint Procedures
Special Education Main Page
Texas Education Agency | Division of IDEA Coordination
1701 North Congress Avenue | Austin, Texas 78701-1494
Telephone: 512.463.9414 | Fax: 512.463.9560
Parents Information Line: 1.800.252.9668
Last Updated: November 19, 2007 | Created: December 23, 1997
Send Comments or Suggestions to the Web Administrator.